Privacy policy

Personal information this site collects

This site collects basic personal information regarding you or your device. This includes the following:

  • Information you provide to create an Account, specifically email address, first name and last name. The site receives a portion of your payment information from our payment processor (such as the last four digits, the country of issuance and the expiration date of the payment card).

  • Emails and other communications that you send to the site.

  • Information from your use of the site. This includes: IP addresses, preferences, information about your browser, network or device (such as browser type and version, operating system, internet service provider, preference settings, unique device IDs and language and other regional settings), information about how you interact with the site (such as timestamps, clicks, scrolling, browsing times, searches, transactions, referral pages, load times, and problems you may encounter, such as loading errors).

  • Other information you submit to us directly or through Third Party Services if you use a Third Party Service to create an Account (based on your privacy settings with such Third Party Service).

How personal information is collected

  • You provide it directly (such as by registering for an Account or making a purchase).

  • Some of it is recorded automatically when you use the site, with technologies like cookies.

  • Some of it may be received from third parties, for example when you make payments using a payment processor.

How your personal information is used

Your personal information is used to process payments and sales of products, and respond to inquiries. Data may also be used to analyse and learn about how the site is accessed and used, to evaluate and improve services.

Functional and Required Cookies

Functional and Required Cookies help features such as customer accounts, shopping cart and checkouts work, these include the following:

  • _acloggedin: supports login by scheduling client if the client has an account.

  • _client_acloggedin: supports login by scheduling client if the client has an account.

  • algoliasearch-client-js: adds auto-populated suggestions to address fields in scheduling to help clients complete forms faster.

  • AWSALB, AWSALBCORS: improves performance in scheduling by using one server for the duration of the session.

  • CART: shows when a visitor adds a product to their cart

  • CHECKOUT_WEBSITE: identifies the correct site for checkout when Checkout on Your Domain is disabled.

  • Commerce-checkout-state: stores state of checkout while the visitor is completing their order in PayPal

  • Crumb: prevents cross-site request forgery (CSRF).

  • hasCart: tells Squarespace that the visitor has a cart

  • Locked: prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.

  • PHPSESSID: securely authenticates a visitor during their checkout in scheduling.

  • RecentRedirect: prevents redirect loops if a site has custom URL redirects

  • remember_client: remembers scheduling client’s login details if they have an account.

  • siteUserCrumb: prevents cross-site request forgery (CSRF) for logged in site users.

  • SiteUserInfo: identifies a visitor who logs into a customer account

  • SiteUserSecureAuthToken: authenticates a visitor who logs into a customer account

  • squarespace-announcement-bar: prevents the announcement bar from displaying if a visitor dismisses it

  • squarespace-likes: shows when you've already "liked" a blog post.

  • squarespace-popup-overlay: prevents the promotional pop-up from displaying if a visitor dismisses it

  • ss_sd: ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions.

  • Test: investigates if the browser supports cookies and prevents errors.

  • TZ: allows a scheduling client’s appointments to display correctly based on their time zone preferences.

Analytics and Performance Cookies

Analytics and Performance cookies collect information about how visitors interact with the site.

  • ss_cookieAllowed: remembers if a visitor agreed to placing Analytics cookies on their browser if a site is restricting the placement of cookies

  • ss_cid, ss_cpvisit, ss_cvisit, ss_cvt, ss_cvr: identifies unique visitors and tracks a visitor’s sessions on a site